Terms and Condition

Terms

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any queries about these please email us a [email protected]

These Terms and Conditions and your use of our website are governed by New Zealand law and you agree to submit to the non-exclusive jurisdiction of the New Zealand court. This does not affect your non-excludable statutory rights.

A contract between the customer and Haru Eatery for the sale of our products will only exist once an order has been accepted, at which point the buyers pay for the value of the goods. This does not affect the customer statutory rights. Prices and availability of goods are subject to change without notice.

Cancelling an Order

Due to the perishable nature of some of the products haryeatery.co.nz will accept any cancelled orders prior to the goods being dispatched from the shop. You can cancel your order only before the delivery starts. (Before 9:00 am of your delivery date) If you would like to discuss a cancellation please contact us at [email protected] quoting your Name, Order Reference Number and the date of your order.

You will receive written confirmation of the cancellation of your order within 24 hours, excluding weekends and Bank Holidays when you will receive a confirmation on the following working day.

Damages

In the unlikely event that your order arrives damaged, it is the customer’s responsibility to report the damage to us within 24 hours and send photographic evidence of the damage within 3 working days if you wish to claim a refund or replacement. The Seller will not take back any undamaged goods from the Buyer unless agreed in writing by the Seller.

Further Advice

If you need more information on the bread or products we sell or have any other queries, please email [email protected]

Payment and Taxes

We accept only account transfers when you pay online and pay by cash. All prices quoted on this website are accurate at the time of publication and are quoted in New Zealand Dollar and where appropriate are inclusive of NZ sales tax (GST) at the current rate.

Conformity of Goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press.

Customer Complaints

Any complaints or queries you might have should be addressed to [email protected]

Copyright and Trademark

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of harueatery.co.nz or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save.